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Language assistance is available, free of charge

Effective: August 26, 2026 ProLife Home Care, NY DOH License #2572L001

Call (718) 232-2777

Say what language you speak and we will bring an interpreter onto the call. It costs you nothing. You do not need to bring a relative or a friend to translate.

Contents

On this page

  1. These services are free
  2. Notice in other languages
  3. If you have a disability
  4. How to ask for an interpreter

ProLife Home Care, Inc. provides free language assistance services and auxiliary aids to people who need them. This includes qualified interpreters, information written in other languages, and formats accessible to people with disabilities.

Section 1These services are free

You are never charged for an interpreter or for translated materials, and asking for one never delays your care or changes what you are offered. You also do not have to use a family member or a friend as an interpreter. If you would rather they interpreted for you, that is your choice, but it is a choice and not a requirement.

Call (718) 232-2777.

Section 2Notice in other languages

Spanish

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al (718) 232-2777 (TTY: 711) o hable con su proveedor.

Russian

ВНИМАНИЕ: Если вы говорите на русском, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону (718) 232-2777 (TTY: 711) или обратитесь к своему поставщику услуг.

French

ATTENTION : Si vous parlez français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le (718) 232-2777 (TTY : 711) ou parlez à votre fournisseur.

Italian

ATTENZIONE: se parli italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornire informazioni in formati accessibili. Chiama l'(718) 232-2777 (TTY: 711) o parla con il tuo fornitore.

Polish

UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer (718) 232-2777 (TTY: 711) lub porozmawiaj ze swoim dostawcą.

Chinese не сверено

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (718) 232-2777。

Haitian Creole не сверено

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (718) 232-2777.

Korean не сверено

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (718) 232-2777 번으로 전화해 주십시오.

Ukrainian не сверено

УВАГА: якщо ви розмовляєте українською мовою, вам доступні безкоштовні послуги перекладу. Телефонуйте (718) 232-2777.

Georgian не сверено

ყურადღება: თუ თქვენ საუბრობთ ქართულად, თქვენთვის ხელმისაწვდომია უფასო თარგმნის მომსახურება. დარეკეთ (718) 232-2777.

Arabic не сверено

ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (718) 232-2777.

[ДОБАВИТЬ: Bengali, Urdu, Yiddish — из образцов HHS]

Section 3If you have a disability

We provide free aids and services to help you communicate with us. That includes qualified sign language interpreters, and written information in large print, in audio, and in accessible electronic formats. Tell us what works for you and we will arrange it.

Section 4How to ask for an interpreter

Call us and say the name of your language in English if you can, or simply stay on the line. Our coordinators speak 13 languages between them, so there is a good chance someone answers in yours. If not, we connect an interpreter.

ProLife Home Care

8718 Bay Parkway, 7th Floor, Brooklyn, NY 11214

136-20 38th Avenue, Suite 3A1, Flushing, NY 11354

(718) 232-2777 · Fax (718) 232-2778 · Team@ProLifeHC.com

If you believe we failed to provide language assistance, you can file a grievance. Our Notice of Nondiscrimination explains how, and names the person who handles it.

Related documents

  • Privacy Policy
  • Notice of Privacy Practices
  • Notice of Nondiscrimination
  • Patient Bill of Rights
  • Accessibility
  • Terms of Use

NY-licensed in-home care since 2017. Serving Brooklyn, Queens, Manhattan, Bronx, Staten Island and Nassau County.

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Languages: EN · RU · ES · ZH · KA

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Contact Us

Offices

Brooklyn 8718 Bay Pkwy, 7th Floor
Brooklyn, NY 11214
Queens 136-20 38th Ave, Ste 3A1
Flushing, NY 11354
(718) 232-2777
Fax: (718) 232-2778
Team@ProLifeHC.com

Hours

Mon–Tue9:00 AM – 5:30 PM
Wed–Thu9:00 AM – 5:00 PM
Fri9:00 AM – 4:00 PM
NY DOH Lic. #2572L001
ProLife Home Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, or disability. Under New York State law we also do not discriminate on the basis of gender identity or expression or sexual orientation. Read the full notice.
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (718) 232-2777 (TTY: 711). More languages.
© 2017–2026 ProLife Home Care, Inc. All rights reserved. Privacy Policy · Terms of Use · Accessibility · Non-Discrimination · Language Assistance · Patient Rights

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