Medical Escort NYC

Medical Escort Service in NYC
We go to the doctor with them.

Brooklyn · Queens · Manhattan · Bronx · Staten Island · Nassau County

We send a trained home health aide who picks up your loved one at home, stays through the entire appointment, helps communicate with the doctor, takes notes on what was said, and brings them home safely.

Call (718) 232-2777 Request Callback
Private Pay
All 5 Boroughs + Nassau
13 Languages
Nurse-Supervised

Request a Medical Escort

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Private pay. Same-day response.

Who Needs a Medical Escort

Four situations families call us about every week

Whether it's a language barrier, a long distance, a surgery follow-up, or a procedure that requires anesthesia, our caregivers handle it.

After Surgery

Doctor said no driving for 6 weeks.

Post-surgery patients need someone at every follow-up visit. Not just to get there, but to understand what the doctor says about recovery, medications, and what to watch for.

No Family Nearby

My parent lives alone in Brooklyn. I'm in New Jersey.

Adult children in the suburbs or out of state call us when they can't be there. We become the person at the appointment so they don't have to choose between work and their parent's care.

Language Barrier

She speaks Russian. The doctor speaks English.

Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. At the doctor, this changes everything. The patient can explain what hurts and understands what to do next.

Post-Op & Procedures

They said I need a responsible adult to take me home.

Colonoscopy, endoscopy, and other procedures requiring anesthesia all require a licensed escort. Doctors will not release a patient without one. We are that person.

What's Included

More than a ride. Someone who actually stays.

Most medical transportation drops your loved one at the door and leaves. ProLife's medical escort service pairs your loved one with a trained home health aide who goes inside, stays in the examination room, helps communicate with the doctor, and makes sure they get home safely.

We are not a transportation company. We are a person who stays.

We cover doctor visits, post-surgery follow-ups, colonoscopies, dialysis runs, specialist appointments, and any appointment where your loved one should not go alone. We serve all five NYC boroughs and Nassau County.

Step 1

Pickup at home

Caregiver arrives at your loved one's door on time and ready to help from the moment they leave home.

Step 2

Safe transport

Specialized accessible vehicle or Uber, chosen based on your loved one's mobility and the distance to the appointment.

Step 3

Stays at the appointment

Does not wait in the hallway. Our caregiver stays in the examination room to listen, ask questions, and advocate.

Step 4

Helps communicate with the doctor

Translates if needed, writes down what the doctor said, and makes sure your loved one understands the next steps.

Step 5

Home safe

Returned home and settled in. We call your family to confirm everything went well and share the doctor's notes.

How It Works

Book a medical escort in 3 steps

We handle everything. You just tell us the date and time of the appointment.

1

Call us with the appointment details

Tell us the date, time, address, and any special needs. That is all we need to get started. Call (718) 232-2777 or fill out the form above.

We respond the same day

2

We assign and confirm your caregiver

We match a trained caregiver who speaks the right language and confirm the appointment with your family. Transport is arranged and all details are covered before the day of the visit.

You get a confirmation call

They come home safe. You hear from us.

After the appointment, the caregiver brings your loved one home and settles them in. We call your family to confirm everything went well and share the doctor's notes.

Peace of mind, start to finish

Call (718) 232-2777
Why ProLife

What makes our medical escort different

Most escort services drop off and pick up. We do something different, and it matters.

We stay through the visit

Our HHA stays in the room, listens to the doctor, and makes sure your loved one understands what was said and what to do next. Research from the National Institute on Aging shows patients recall less than half of what doctors tell them during an appointment. Having a trained second person in the room changes that.

We speak their language

13 languages including Russian, Ukrainian, Georgian, Spanish, and Chinese. The caregiver becomes a real advocate between your loved one and the doctor.

Anna Klyauzova RN, Registered Nurse and co-founder of ProLife Home Care NYC

Nurse-supervised

Every HHA at ProLife Home Care is trained and supervised by Anna Klyauzova, RN, our Registered Nurse and co-founder. You are sending someone who is accountable to a nurse.

Call (718) 232-2777 ♥

Private Pay · Same-day response · All 5 boroughs + Nassau

What Families Say

Trusted by 120+ families across New York City

4.9 Google Rating · 120+ verified reviews
★★★★★

"Mom was discharged Wednesday. ProLife had a Cantonese-speaking caregiver at our door Friday morning. I didn't think that was possible."

Sun Li
Google Review · Queens, NY
★★★★★

"The Russian-speaking coordinator walked us through every step. After three other agencies, ProLife is the only one that actually kept the same aide for more than two weeks."

Viktor P.
Google Review · Brooklyn, NY
★★★★★

"We started private pay while waiting for Medicaid. When it was approved, the same caregiver stayed. My father didn't have to adjust to anyone new."

Fatima A.
Google Review · Flushing, NY
★★★★★

"I am very satisfied with the agency. They help me take care of my mother. My family is very grateful to them."

Andrey Kharin
Google Review
Read all 120+ reviews on Google
Service Areas

Medical escort across New York City and Nassau County

ProLife Home Care provides medical escort throughout all five boroughs and Nassau County. Whether the appointment is at Maimonides in Borough Park, NYU Langone, Mount Sinai, Montefiore, or Long Island Jewish Medical Center, we cover the route.

Brooklyn
48 neighborhoods
Bath BeachBay RidgeBedford-StuyvesantBensonhurstBoerum Hill +43 more
All 48 neighborhoods
Bath BeachBay RidgeBedford-StuyvesantBensonhurstBoerum HillBorough ParkBrighton BeachBrooklyn HeightsBrownsvilleBushwickCanarsieCarroll GardensClinton HillCobble HillConey IslandCrown HeightsCypress HillsDowntown BrooklynDyker HeightsEast FlatbushEast New YorkEast WilliamsburgFlatbushFlatlandsFort GreeneGerritsen BeachGowanusGravesendGreenpointHighland ParkHomecrestKensingtonManhattan BeachMarine ParkMidwoodMill BasinNew UtrechtOcean HillPark SlopeProspect HeightsProspect Lefferts GardensRed HookSea GateSheepshead BaySpring CreekSunset ParkWilliamsburgWindsor Terrace
8718 Bay Pkwy, 7th Floor, Brooklyn NY 11214
Queens
47 neighborhoods
AstoriaAuburndaleBaysideBelleroseBriarwood +42 more
All 47 neighborhoods
AstoriaAuburndaleBaysideBelleroseBriarwoodCambria HeightsCollege PointCoronaDouglastonEast ElmhurstElmhurstFar RockawayFlushingForest HillsFresh MeadowsGlen OaksGlendaleHillcrestHollisHoward BeachJackson HeightsJamaicaJamaica EstatesKew GardensKew Gardens HillsLaureltonLittle NeckLong Island CityMaspethMiddle VillageOakland GardensOzone ParkQueens VillageRego ParkRichmond HillRidgewoodRockawayRosedaleSouth JamaicaSouth Ozone ParkSouth Richmond HillSpringfield GardensSt. AlbansSunnysideWhitestoneWoodhavenWoodside
136-20 38th Ave, Ste 3A1, Flushing NY 11354
Manhattan
32 neighborhoods
Alphabet CityChelseaChinatownEast HarlemEast Village +27 more
All 32 neighborhoods
Alphabet CityChelseaChinatownEast HarlemEast VillageFinancial DistrictGramercyGreenwich VillageHamilton HeightsHarlemHell's KitchenInwoodKips BayLenox HillLincoln SquareLower East SideManhattanvilleMidtownMorningside HeightsMurray HillNoHoRoosevelt IslandSoHoSugar HillTribecaTurtle BayTwo BridgesUpper East SideUpper West SideWashington HeightsWest VillageYorkville
The Bronx
43 neighborhoods
AllertonBaychesterBedford ParkBelmontCastle Hill +38 more
All 43 neighborhoods
AllertonBaychesterBedford ParkBelmontCastle HillCity IslandClason PointCo-op CityConcourseCountry ClubCrotona Park EastEast TremontEastchesterEdenwaldFordhamHigh BridgeHunts PointKingsbridgeLongwoodMelroseMorris HeightsMorris ParkMorrisaniaMott HavenMount EdenNorwoodOlinvilleParkchesterPelham BayPelham GardensPelham ParkwayPort MorrisRiverdaleSchuylervilleSoundviewThrogs NeckTremontUnionportUniversity HeightsWakefieldWest FarmsWilliamsbridgeWoodlawn
Staten Island
37 neighborhoods
AnnadaleArden HeightsBulls HeadCastleton CornersCharleston +32 more
All 37 neighborhoods
AnnadaleArden HeightsBulls HeadCastleton CornersCharlestonCliftonConcordDongan HillsEltingvilleGrasmereGrant CityGreat KillsGrymes HillHuguenotLivingstonMariners HarborMeiers CornersMidland BeachNew BrightonNew DorpNew SpringvilleOakwoodPort RichmondPrince's BayRichmond ValleyRossvilleSouth BeachSt. GeorgeStapletonTodt HillTompkinsvilleTottenvilleTravisWest BrightonWesterleighWillowbrookWoodrow
Nassau County
39 neighborhoods
Atlantic BeachBaldwinBellmoreCedarhurstEast Meadow +34 more
All 39 neighborhoods
Atlantic BeachBaldwinBellmoreCedarhurstEast MeadowEast RockawayElmontFloral ParkFranklin SquareFreeportGarden CityGarden City ParkGreat NeckHempsteadHewlettIsland ParkLakeviewLawrenceLevittownLong BeachLynbrookMalverneMerrickMineolaNew Hyde ParkNorth BellmoreNorth MerrickNorth WoodmereOceansideRockville CentreRooseveltSeafordSouth HempsteadUniondaleValley StreamWantaghWest HempsteadWestburyWoodmere

Not sure if we cover your address? Call (718) 232-2777 and we confirm in under a minute.

Also From ProLife Home Care

Other ways we help families in NYC

Home Health Aide (HHA)

A trained HHA helps with bathing, dressing, meals, medication reminders, and light housekeeping. Medicaid accepted. Available daily or around the clock.

Learn about HHA services

Private Home Care

No Medicaid required. Private-pay care for families who want flexible scheduling and a dedicated caregiver. No waitlist, no paperwork delays.

Learn about private care

Alzheimer's and Dementia Care

Specialized caregivers trained in memory care. Safe daily routines, wandering prevention, and family communication. In-home, in Brooklyn, Queens, and across NYC.

Learn about memory care
FAQ

Common questions about medical escort

Yes. Hospitals and endoscopy centers in New York require that a responsible adult escort the patient home after any procedure involving anesthesia or sedation. The American Society for Gastrointestinal Endoscopy (ASGE) states that patients must have a responsible adult to drive them home. A taxi or Uber does not meet this requirement. Our trained HHA accompanies the patient, stays through the procedure, and brings them home safely. We routinely escort patients to Maimonides Medical Center in Borough Park, NYU Langone, Mount Sinai, Lenox Hill Hospital, and endoscopy clinics across Brooklyn and Queens. We serve all five NYC boroughs and Nassau County.
Most surgeons and surgical centers require a responsible adult escort for the day of surgery and for follow-up visits while the patient is still recovering. Our post-op escort service covers pickup at home, transportation, waiting during the appointment, and safe return. The caregiver also takes notes on the doctor's instructions so nothing is forgotten.
Medical escort is a private-pay service and is not covered by Medicaid or Medicare. If your loved one qualifies for Medicaid, our in-home care and HHA services are Medicaid-funded. Pricing for medical escort depends on the appointment location, distance, and duration, with no hidden fees. We work with families across all five NYC boroughs and Nassau County and can discuss flexible scheduling for recurring appointments such as dialysis or chemotherapy. Call (718) 232-2777 for a quote specific to your situation.
Yes. Our HHA does not wait in the lobby. With the patient's permission, the caregiver stays in the examination room throughout the visit, listens to what the doctor says, takes notes on instructions, and asks clarifying questions when needed. After the appointment, the notes are shared with family members who could not attend. This is especially valuable when the patient has a language barrier, memory issues, or anxiety in medical settings.
We select the most appropriate transportation based on the client's mobility and the appointment location. For clients who use wheelchairs or walkers, we arrange accessible transport. For ambulatory clients, we typically arrange an Uber or car service. In all cases, the caregiver accompanies the patient in the vehicle and coordinates pickup times to account for traffic and check-in, so your loved one arrives on time.
We recommend booking as soon as you have the appointment date, ideally at least 48 to 72 hours in advance. This gives us time to assign the right caregiver, confirm the appointment details, and arrange transport. For recurring appointments such as dialysis, chemotherapy, or weekly follow-ups, we can set up a standing schedule. We do accommodate shorter-notice requests when availability allows. Call (718) 232-2777 and we will do our best to arrange care.
ProLife Home Care provides medical escort services throughout Brooklyn, Queens, Manhattan, the Bronx, and Staten Island, as well as Nassau County. We regularly serve clients from Brighton Beach, Sheepshead Bay, and Borough Park in Brooklyn; Forest Hills, Flushing, and Jamaica in Queens; and communities throughout the Bronx and Staten Island. Nassau County routes, including Great Neck and Long Island Jewish Medical Center, are fully covered. Call (718) 232-2777 if you are unsure whether we serve your area.
Medical escort is a private-pay service. The price depends on where the appointment is, how far we travel, and how long the visit takes. Most families pay between $145 and $250 for a full escort: we pick up at home, stay through the appointment, and bring them back. Longer appointments like dialysis or chemo are quoted separately. No hidden fees. You get a clear number before we start. Call (718) 232-2777 and we will tell you exactly what it costs for your situation.
Yes. Dialysis appointments in New York City are three times a week, and many patients cannot travel alone due to fatigue, weakness, or mobility issues after treatment. Our caregiver accompanies your parent to the dialysis center, stays during the session or waits nearby, and brings them home safely once treatment is complete. We work with dialysis centers throughout Brooklyn, Queens, the Bronx, Manhattan, Staten Island, and Nassau County. Because dialysis schedules are fixed and recurring, we can set up a standing weekly schedule so you do not need to book each time. Call (718) 232-2777 to discuss your parent's dialysis schedule.
Yes. Chemo sessions run long, and patients often feel exhausted or unwell by the time treatment is done. Our home health aide goes with your loved one to the oncology center, stays through the session, and brings them home safely when it is over. Because chemo runs on a fixed schedule, we set up a standing arrangement so your family does not have to call and book every week. We cover all five NYC boroughs and Nassau County. Call (718) 232-2777 and we will work around your loved one's treatment calendar.
Both services work in NYC, but there are real differences. ProLife matches caregivers by language: Russian, Ukrainian, Georgian, Chinese, Spanish, and 8 more. Our home health aide goes inside the examination room and stays through the whole visit, taking notes and helping your loved one communicate with the doctor. VNS is a large organization; ProLife is a smaller agency where you talk to the same people every time. Every caregiver we send is trained under Anna Klyauzova, RN, our co-founder and Registered Nurse. If any of that matters to your family, call (718) 232-2777 and we can talk through what you need.
Medical transportation moves a patient from one location to another. The driver drops the patient off and leaves. A medical escort is a trained caregiver who accompanies the patient the entire time: from pickup at home, through the appointment itself, and back home. The escort stays in the room with the doctor, helps communicate, takes notes on the medical instructions, and makes sure the patient gets home safely. Transportation is a vehicle service. Medical escort is a person who advocates for your loved one from door to door. ProLife Home Care provides both the transport coordination and the accompanying caregiver in a single service. If your loved one also needs ongoing care at home between appointments, see our private home care services.
Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. Speaking the patient's language at the doctor is not just a convenience. When a patient cannot communicate clearly, they may leave without understanding the diagnosis, the medication instructions, or what to watch for at home. Our caregivers serve as a real communication bridge between the patient and the medical team, which matters most for elderly immigrants who are most comfortable in their native language.

Need a medical escort in NYC?

Call us today. We arrange everything, same day.

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