Medical Escort · NYC · NY DOH License #2572L001

Medical Escort Service in NYC
We go to the doctor with them.

Brooklyn · Queens · Manhattan · Bronx · Staten Island · Nassau County

Colonoscopy, cataract or any procedure with sedation: we sign you out and bring you home. For doctor visits, a trained home health aide goes with them from home, through the appointment and back. From $200, any day, any hour. Book at least 24 hours ahead.

Call (718) 232-2777 Request Callback
From $200
Any Day, Any Hour
13 Languages
Nurse-Supervised
Book an escort

We call back and agree the date and the clinic.

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Who Needs a Medical Escort

Four situations families call us about every week

Whether it's a language barrier, a long distance, a surgery follow-up, or a procedure that requires anesthesia, our caregivers handle it.

After Surgery

Doctor said no driving for 6 weeks.

Post-surgery patients need someone at every follow-up visit. Not just to get there, but to understand what the doctor says about recovery, medications, and what to watch for.

No Family Nearby

My parent lives alone in Brooklyn. I'm in New Jersey.

Adult children in the suburbs or out of state call us when they can't be there. We become the person at the appointment so they don't have to choose between work and their parent's care.

Language Barrier

She speaks Russian. The doctor speaks English.

Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. At the doctor, this changes everything. The patient can explain what hurts and understands what to do next.

Post-Op & Procedures

They said I need a responsible adult to take me home.

Colonoscopy, endoscopy, and other procedures requiring anesthesia all require a licensed escort. Doctors will not release a patient without one. We are that person.

What's Included

More than a ride. Someone who actually stays.

Most medical transportation drops your loved one at the door and leaves. ProLife's medical escort service pairs your loved one with a trained home health aide who goes inside, stays in the examination room, helps communicate with the doctor, and makes sure they get home safely.

A medical escort filling out intake paperwork beside an older patient in a New York clinic waiting room
The forms, the front desk and the question of what the doctor actually said.
We are not a transportation company. We are a person who stays.

We cover doctor visits, post-surgery follow-ups, colonoscopies, dialysis runs, specialist appointments, and any appointment where your loved one should not go alone. We serve all five NYC boroughs and Nassau County.

Step 1

Pickup at home

Caregiver arrives at your loved one's door on time and ready to help from the moment they leave home.

Step 2

Safe transport

Specialized accessible vehicle or Uber, chosen based on your loved one's mobility and the distance to the appointment.

Step 3

Stays at the appointment

Does not wait in the hallway. Our caregiver stays in the examination room to listen, ask questions, and advocate.

Step 4

Helps communicate with the doctor

Translates if needed, writes down what the doctor said, and makes sure your loved one understands the next steps.

Step 5

Home safe

Returned home and settled in. We call your family to confirm everything went well and share the doctor's notes.

Medical Escort Pricing

One price to get home safely, any day, any hour.

No weekend, evening or borough surcharges, and the aide is a certified home health aide from ProLife Home Care, not a driver from an app.

From $200 · all five boroughs and Nassau County

Door-to-door

Getting there is part of the problem: a walker, a long morning, or English that is not easy

$200up to 4 hours
  • Picks up at home and helps get into the car
  • Checks in at the front desk and translates if needed
  • Stays on the premises the whole visit
  • Keeps the paperwork and brings you home
For example: if your mother has cataract surgery in Flushing and is more comfortable in Mandarin, the aide picks her up at home, interprets at check-in, waits through recovery and brings her home with her eye drops.
Book door-to-door
Longer than the package? Each extra hour is $45. Dialysis or chemotherapy often runs longer, and we tell you the likely total when you call. The Uber or taxi fare is paid separately, at cost.
Nobody at home after? The same aide can stay for the evening or the first night, from $35 an hour. See home care after surgery.
How It Works

Book a medical escort in 3 steps

We handle everything. You just tell us the date and time of the appointment.

1

Call us with the appointment details

Tell us the date, time, address, and any special needs. That is all we need to get started. Call (718) 232-2777 or fill out the form above.

We respond within 24 hours

2

We assign and confirm your caregiver

We match a trained caregiver who speaks the right language and confirm the appointment with your family. Transport is arranged and all details are covered before the day of the visit.

You get a confirmation call

They come home safe. You hear from us.

After the appointment, the caregiver brings your loved one home and settles them in. We call your family to confirm everything went well and share the doctor's notes.

Peace of mind, start to finish

Call (718) 232-2777
Why ProLife

What makes our medical escort different

Most escort services drop off and pick up. We do something different, and it matters.

A medical escort calling the family from the car after a doctor appointment while the patient rests beside her
You hear how it went from us, not second hand a day later.

We stay through the visit

Our HHA stays in the room, listens to the doctor, and makes sure your loved one understands what was said and what to do next. Research from the National Institute on Aging shows patients recall less than half of what doctors tell them during an appointment. Having a trained second person in the room changes that.

We speak their language

13 languages including Russian, Ukrainian, Georgian, Spanish, and Chinese. The caregiver becomes a real advocate between your loved one and the doctor.

Anna Klyauzova, MSN, RN, MPA, Registered Nurse and co-founder of ProLife Home Care NYC

Nurse-supervised

Every HHA at ProLife Home Care is trained and supervised by Anna Klyauzova, MSN, RN, MPA, our Registered Nurse and co-founder. You are sending someone who is accountable to a nurse.

Call (718) 232-2777 ♥

Private Pay · Same-day response · All 5 boroughs + Nassau

What Families Say

Trusted by 1,000+ families across New York City

4.9 Google Rating · 120+ verified reviews
★★★★★

"Mom was discharged Wednesday. ProLife had a Cantonese-speaking caregiver at our door Friday morning. I didn't think that was possible."

Sun Li
Google Review · Queens, NY
★★★★★

"The Russian-speaking coordinator walked us through every step. After three other agencies, ProLife is the only one that actually kept the same aide for more than two weeks."

Viktor P.
Google Review · Brooklyn, NY
★★★★★

"We started private pay while waiting for Medicaid. When it was approved, the same caregiver stayed. My father didn't have to adjust to anyone new."

Fatima A.
Google Review · Flushing, NY
★★★★★

"I am very satisfied with the agency. They help me take care of my mother. My family is very grateful to them."

Andrey Kharin
Google Review
Read all 120+ reviews on Google
Service Areas

Medical escort across New York City and Nassau County

ProLife Home Care provides medical escort throughout all five boroughs and Nassau County. Whether the appointment is at Maimonides in Borough Park, NYU Langone, Mount Sinai, Montefiore, or Long Island Jewish Medical Center, we cover the route.

Brooklyn
48 neighborhoods
Bath BeachBay RidgeBedford-StuyvesantBensonhurstBoerum Hill +43 more
All 48 neighborhoods
Bath BeachBay RidgeBedford-StuyvesantBensonhurstBoerum HillBorough ParkBrighton BeachBrooklyn HeightsBrownsvilleBushwickCanarsieCarroll GardensClinton HillCobble HillConey IslandCrown HeightsCypress HillsDowntown BrooklynDyker HeightsEast FlatbushEast New YorkEast WilliamsburgFlatbushFlatlandsFort GreeneGerritsen BeachGowanusGravesendGreenpointHighland ParkHomecrestKensingtonManhattan BeachMarine ParkMidwoodMill BasinNew UtrechtOcean HillPark SlopeProspect HeightsProspect Lefferts GardensRed HookSea GateSheepshead BaySpring CreekSunset ParkWilliamsburgWindsor Terrace
8718 Bay Pkwy, 7th Floor, Brooklyn NY 11214
Queens
47 neighborhoods
AstoriaAuburndaleBaysideBelleroseBriarwood +42 more
All 47 neighborhoods
AstoriaAuburndaleBaysideBelleroseBriarwoodCambria HeightsCollege PointCoronaDouglastonEast ElmhurstElmhurstFar RockawayFlushingForest HillsFresh MeadowsGlen OaksGlendaleHillcrestHollisHoward BeachJackson HeightsJamaicaJamaica EstatesKew GardensKew Gardens HillsLaureltonLittle NeckLong Island CityMaspethMiddle VillageOakland GardensOzone ParkQueens VillageRego ParkRichmond HillRidgewoodRockawayRosedaleSouth JamaicaSouth Ozone ParkSouth Richmond HillSpringfield GardensSt. AlbansSunnysideWhitestoneWoodhavenWoodside
136-20 38th Ave, Ste 3A1, Flushing NY 11354
Manhattan
32 neighborhoods
Alphabet CityChelseaChinatownEast HarlemEast Village +27 more
All 32 neighborhoods
Alphabet CityChelseaChinatownEast HarlemEast VillageFinancial DistrictGramercyGreenwich VillageHamilton HeightsHarlemHell's KitchenInwoodKips BayLenox HillLincoln SquareLower East SideManhattanvilleMidtownMorningside HeightsMurray HillNoHoRoosevelt IslandSoHoSugar HillTribecaTurtle BayTwo BridgesUpper East SideUpper West SideWashington HeightsWest VillageYorkville
The Bronx
43 neighborhoods
AllertonBaychesterBedford ParkBelmontCastle Hill +38 more
All 43 neighborhoods
AllertonBaychesterBedford ParkBelmontCastle HillCity IslandClason PointCo-op CityConcourseCountry ClubCrotona Park EastEast TremontEastchesterEdenwaldFordhamHigh BridgeHunts PointKingsbridgeLongwoodMelroseMorris HeightsMorris ParkMorrisaniaMott HavenMount EdenNorwoodOlinvilleParkchesterPelham BayPelham GardensPelham ParkwayPort MorrisRiverdaleSchuylervilleSoundviewThrogs NeckTremontUnionportUniversity HeightsWakefieldWest FarmsWilliamsbridgeWoodlawn
Staten Island
37 neighborhoods
AnnadaleArden HeightsBulls HeadCastleton CornersCharleston +32 more
All 37 neighborhoods
AnnadaleArden HeightsBulls HeadCastleton CornersCharlestonCliftonConcordDongan HillsEltingvilleGrasmereGrant CityGreat KillsGrymes HillHuguenotLivingstonMariners HarborMeiers CornersMidland BeachNew BrightonNew DorpNew SpringvilleOakwoodPort RichmondPrince's BayRichmond ValleyRossvilleSouth BeachSt. GeorgeStapletonTodt HillTompkinsvilleTottenvilleTravisWest BrightonWesterleighWillowbrookWoodrow
Nassau County
39 neighborhoods
Atlantic BeachBaldwinBellmoreCedarhurstEast Meadow +34 more
All 39 neighborhoods
Atlantic BeachBaldwinBellmoreCedarhurstEast MeadowEast RockawayElmontFloral ParkFranklin SquareFreeportGarden CityGarden City ParkGreat NeckHempsteadHewlettIsland ParkLakeviewLawrenceLevittownLong BeachLynbrookMalverneMerrickMineolaNew Hyde ParkNorth BellmoreNorth MerrickNorth WoodmereOceansideRockville CentreRooseveltSeafordSouth HempsteadUniondaleValley StreamWantaghWest HempsteadWestburyWoodmere

Not sure if we cover your address? Call (718) 232-2777 and we confirm in under a minute.

Where We Meet Patients

We can meet you at any center in NYC and Nassau, including

Brooklyn 25 centers and hospitals · Colonoscopy and endoscopy · Cataract and eye surgery · Outpatient surgery · Hospitals: procedures and discharge · Egg retrieval (IVF) · Oral surgery with sedation · Plastic surgery · Ketamine and Spravato

Colonoscopy and endoscopy

  • South Brooklyn Endoscopy Center214 Avenue P, Brooklyn
  • NYU Langone Brooklyn Endoscopy and Ambulatory Surgery Center1630 E 14th St, Brooklyn
  • Maimonides Endoscopy Center1025 48th St, Brooklyn
  • Brooklyn Gastroenterology and Endoscopy Associates2211 Emmons Ave, Brooklyn

Cataract and eye surgery

  • Brooklyn Eye Surgery Center1301 Avenue J, Brooklyn
  • Ophthalmology Associates of Bay Ridge8721 4th Ave, Brooklyn

Outpatient surgery

  • Brooklyn Surgery Center6010 Bay Pkwy, Brooklyn
  • Brook Plaza Ambulatory Surgery5000 Avenue K, Brooklyn
  • Sheepshead Bay Surgery Center2269 Ocean Ave, Brooklyn

Hospitals: procedures and discharge

  • NYU Langone Hospital Brooklyn150 55th St, Brooklyn
  • NYC Health + Hospitals/Kings County451 Clarkson Ave, Brooklyn
  • NewYork-Presbyterian Brooklyn Methodist Hospital506 6th St, Brooklyn
  • One Brooklyn Health-Brookdale University Hospital Medical Center1 Brookdale Plaza, Brooklyn
  • Maimonides Medical Center4802 10th Ave, Brooklyn
  • Mount Sinai Brooklyn3201 Kings Hwy, Brooklyn

Egg retrieval (IVF)

  • GENESIS Fertility & Reproductive Medicine6010 Bay Pkwy ste 501, Brooklyn
  • NYU Langone Reproductive Specialists of New York16 Court St 27th floor, Brooklyn
  • Kofinas Fertility Group118 3rd Ave, Brooklyn

Oral surgery with sedation

  • Kings Highway Oral & Maxillofacial Surgery1610 E 19th St, Brooklyn
  • Pristine Oral & Maxillofacial Surgery1512 Avenue Z, Brooklyn
  • Park Slope Oral & Maxillofacial Surgery, PLLC805 Union St # A, Brooklyn
  • Havemeyer Oral & Facial Specialists161 Havemeyer St, Brooklyn

Plastic surgery

  • Mia Aesthetics522 Atlantic Ave, Brooklyn
  • RR Plastic Surgery P.C.2748 Ocean Ave 3rd Floor, Brooklyn

Ketamine and Spravato

  • Keta Medical Center - Brooklyn Heights26 Court St Suite 2710, Brooklyn
Manhattan 26 centers and hospitals · Colonoscopy and endoscopy · Cataract and eye surgery · Outpatient surgery · Hospitals: procedures and discharge · Egg retrieval (IVF) · Oral surgery with sedation · Plastic surgery · Ketamine and Spravato

Colonoscopy and endoscopy

  • Endoscopy Center NYC55 W 17th St Ste 108
  • The Endoscopy Center of New York201 E 93rd St 2nd floor
  • Manhattan Endoscopy Center535 5th Ave 5th floor
  • Midtown Endoscopy & Surgical Center147 E 26th St
  • Liberty Endoscopy Center156 William St 4th Floor

Cataract and eye surgery

  • Retinal Ambulatory Surgery Center of New York138 E 80th St

Outpatient surgery

  • Manhattan Surgery Center619 W 54th St
  • Hudson Specialty Surgery Center450 W 31st St

Hospitals: procedures and discharge

  • NYC Health + Hospitals / Bellevue462 1st Ave
  • The Mount Sinai Hospital1468 Madison Ave
  • NewYork-Presbyterian / Weill Cornell Medical Center525 E 68th St
  • NYC Health + Hospitals/Metropolitan1901 1st Ave
  • NYU Langone Health550 1st Ave
  • NewYork-Presbyterian Lower Manhattan Hospital170 William St

Egg retrieval (IVF)

  • NYC IVF693 5th Ave 7th Floor
  • NYU Langone Fertility Center159 E 53rd St 3rd Fl
  • The Berkley Center for Reproductive Wellness16 E 40th St 4th Floor
  • The New York Fertility Center1160 Broadway #308

Oral surgery with sedation

  • Oral & Maxillofacial Surgery of New York City30 E 60th St #1401
  • Dolman Oral Surgery16 E 52nd St #402

Plastic surgery

  • Manhattan Surgical Care240 E 64th St 1st Floor
  • Plastic Surgery Group of NYC461 Park Ave S #7H
  • Manhattan Plastic Surgery P.L.L.C.45 E 85th St #1ab

Ketamine and Spravato

  • Keta Medical Center7 W 96th St Apt 1h
  • Nushama Wellness Center515 Madison Ave 21st floor
  • NY Ketamine Infusions160 Broadway 16th floor
Queens 18 centers and hospitals · Colonoscopy and endoscopy · Cataract and eye surgery · Outpatient surgery · Hospitals: procedures and discharge · Egg retrieval (IVF) · Oral surgery with sedation · Ketamine and Spravato

Colonoscopy and endoscopy

  • Queens Endoscopy ASC176-60 Union Tpke Ste 101, Fresh Meadows
  • Rego Park Endoscopy Center99-01 Queens Blvd 2nd floor, Rego Park
  • Queens Boulevard Endoscopy Center95-25 Queens Blvd, Rego Park
  • The Endoscopy Center of Queens (TECQ)23-25 31st St 2nd floor, Long Island City

Cataract and eye surgery

  • St. Mary's Eye & Surgery Center136-33 37th Ave #4C, Flushing
  • APEX Eye Surgery Center105-12 101st Ave, Ozone Park

Outpatient surgery

  • Queens Surgical Center36-36 Main St #1S, Flushing
  • Gramercy Surgery Center-Queens59-25 Kissena Blvd, Flushing

Hospitals: procedures and discharge

  • NYC Health + Hospitals / Queens82-68 164th St, Jamaica
  • NewYork-Presbyterian Queens Hospital56-45 Main St, Flushing
  • NYC Health + Hospitals/Elmhurst79-01 Broadway, Elmhurst
  • Flushing Hospital Medical Center45-00 Parsons Blvd, Flushing

Egg retrieval (IVF)

  • Fertility and IVF in Queens49-02 Queens Blvd, Flushing
  • The New York Fertility Center42-31 Colden St Ste 202, Flushing

Oral surgery with sedation

  • Queensboro Oral Surgery & Associates70-15 164th St, Fresh Meadows
  • Queens Oral Surgery - Forest Hills/Queens Boulevard - Oral Surgery Specialists of New York102-10 Queens Blvd, Forest Hills
  • Oral & Maxillofacial Surgery Associates and Advanced Dental Implants33-04 Bell Blvd, Bayside

Ketamine and Spravato

  • Ketamine Wellness NY37-20 76th St Suite 100, Jackson Heights
Bronx 13 centers and hospitals · Colonoscopy and endoscopy · Cataract and eye surgery · Outpatient surgery · Hospitals: procedures and discharge

Colonoscopy and endoscopy

  • Advanced Endoscopy Center5500 Broadway Ste A, Bronx
  • Mid-Bronx Endoscopy Center51 W Burnside Ave, Bronx
  • Montefiore Medical And Endoscopy Center1825 Eastchester Rd, Bronx

Cataract and eye surgery

  • New York Eye Surgery Center1101 Pelham Pkwy N, Bronx
  • Eye Care & Surgery880 River Ave 1st floor, Bronx
  • The Bronx Eye Center3651 Bruckner Blvd 6th Floor, Bronx

Outpatient surgery

  • Empire State Ambulatory Surgery Center3170 Webster Ave, Bronx
  • Triborough Ambulatory Surgery Center550 E 180th St, Bronx

Hospitals: procedures and discharge

  • NYC Health + Hospitals/Jacobi1400 Pelham Pkwy S, Bronx
  • Montefiore Einstein Hospital, Moses Campus111 E 210th St, Bronx
  • NYC Health + Hospitals/North Central Bronx3424 Kossuth Ave, Bronx
  • BronxCare Health System1650 Grand Concourse, Bronx
  • NYC Health + Hospitals/Lincoln234 E 149th St, Bronx
Staten Island 7 centers and hospitals · Colonoscopy and endoscopy · Cataract and eye surgery · Outpatient surgery · Hospitals: procedures and discharge

Colonoscopy and endoscopy

  • Triborough GI2043 Richmond Ave, Staten Island

Cataract and eye surgery

  • Island Eye Surgery Specialists4299 Hylan Blvd, Staten Island
  • Island Eye Surgery Specialists1500 Victory Blvd, Staten Island

Outpatient surgery

  • Northwell Health Center for Ambulatory Surgery256 Mason Ave Bldg C, 2nd Floor, Staten Island

Hospitals: procedures and discharge

  • Richmond University Medical Center355 Bard Ave, Staten Island
  • Staten Island University Hospital - North Campus475 Seaview Ave, Staten Island
  • Staten Island University Hospital - South Campus375 Seguine Ave, Staten Island
Nassau County 11 centers and hospitals · Colonoscopy and endoscopy · Outpatient surgery · Egg retrieval (IVF) · Ketamine and Spravato

Colonoscopy and endoscopy

  • Endoscopy Center711 Stewart Ave #114, Garden City
  • Digestive Disease Care137 Willis Ave Ste 110, Mineola
  • Long Island Center for Digestive Health106 Charles Lindbergh Blvd, Garden City
  • Meadowbrook Endoscopy865 Merrick Ave #150N, Westbury

Outpatient surgery

  • Northwell Health Ambulatory Surgery at the Center for Advanced Medicine450 Lakeville Rd Entrance F, Lake Success
  • NYU Langone Ambulatory Surgery Center, Garden City777 Zeckendorf Blvd, Garden City

Egg retrieval (IVF)

  • Rejuvenating Fertility Center380 N Broadway, Jericho
  • Gold Coast IVF246 Crossways Park Dr W, Woodbury
  • New York Reproductive Wellness300 S Oyster Bay Rd, Syosset

Ketamine and Spravato

  • Long Island Ketamine Center138 Middle Neck Rd, Great Neck
  • Renue Wellness1 Hollow Ln #201A, North New Hyde Park
Don't see your center? It doesn't matter. These are examples, not a limit: we meet patients at any hospital, surgery center or clinic in the five boroughs and Nassau County.

ProLife Home Care is not affiliated with the centers listed.

FAQ

Common questions about medical escort

Yes. Hospitals and endoscopy centers in New York require that a responsible adult escort the patient home after any procedure involving anesthesia or sedation. The American Society for Gastrointestinal Endoscopy (ASGE) states that patients must have a responsible adult to drive them home. A taxi or Uber does not meet this requirement. Our trained HHA accompanies the patient, stays through the procedure, and brings them home safely. We routinely escort patients to Maimonides Medical Center in Borough Park, NYU Langone, Mount Sinai, Lenox Hill Hospital, and endoscopy clinics across Brooklyn and Queens. We serve all five NYC boroughs and Nassau County.
Most surgeons and surgical centers require a responsible adult escort for the day of surgery and for follow-up visits while the patient is still recovering. Our post-op escort service covers pickup at home, transportation, waiting during the appointment, and safe return. The caregiver also takes notes on the doctor's instructions so nothing is forgotten.
Medical escort is a private-pay service and is not covered by Medicaid or Medicare. If your loved one qualifies for Medicaid, our in-home care and HHA services are Medicaid-funded. Medical escort has one fixed package: Door-to-door from home and back for $200. The price is the same in every borough and at any hour. We work with families across all five NYC boroughs and Nassau County and can discuss flexible scheduling for recurring appointments such as dialysis or chemotherapy. Call (718) 232-2777 and we price your visit.
Yes. Our HHA does not wait in the lobby. With the patient's permission, the caregiver stays in the examination room throughout the visit, listens to what the doctor says, takes notes on instructions, and asks clarifying questions when needed. After the appointment, the notes are shared with family members who could not attend. This is especially valuable when the patient has a language barrier, memory issues, or anxiety in medical settings.
We select the most appropriate transportation based on the client's mobility and the appointment location. For clients who use wheelchairs or walkers, we arrange accessible transport. For ambulatory clients, we typically arrange an Uber or car service, and the fare is paid by the patient at cost; it is not part of the package price. In all cases, the caregiver accompanies the patient in the vehicle and coordinates pickup times to account for traffic and check-in, so your loved one arrives on time.
Book at least 24 hours before the appointment. You can leave a request on this page at any hour, 24/7, and a coordinator calls you back to arrange the aide, weekends included. The escort itself comes any day and any hour, including early morning check-ins and weekends. For recurring appointments such as dialysis, chemotherapy, or weekly follow-ups, we can set up a standing schedule. We do accommodate shorter-notice requests when availability allows. Call (718) 232-2777 and we will do our best to arrange care.
ProLife Home Care provides medical escort services throughout Brooklyn, Queens, Manhattan, the Bronx, and Staten Island, as well as Nassau County. We regularly serve clients from Brighton Beach, Sheepshead Bay, and Borough Park in Brooklyn; Forest Hills, Flushing, and Jamaica in Queens; and communities throughout the Bronx and Staten Island. Nassau County routes, including Great Neck and Long Island Jewish Medical Center, are fully covered. Call (718) 232-2777 if you are unsure whether we serve your area.
Medical escort is a private-pay service with one fixed package: $200 for up to 4 hours. Our aide picks your loved one up at home, stays through the appointment and brings them back. If the visit runs past the package, each additional hour is $45. The price is the same on weekends, in the evening and in every borough. The Uber or taxi fare is paid separately at cost. Call (718) 232-2777 and we will tell you what your visit is likely to cost.
No. The package price is the same any day and any hour, including weekends, early morning check-ins and evenings, and it is the same in Brooklyn, Queens, Manhattan, the Bronx, Staten Island and Nassau County. The only extra is the Uber or taxi fare, paid at cost.
Yes. Dialysis appointments in New York City are three times a week, and many patients cannot travel alone due to fatigue, weakness, or mobility issues after treatment. Our caregiver accompanies your parent to the dialysis center, stays during the session or waits nearby, and brings them home safely once treatment is complete. We work with dialysis centers throughout Brooklyn, Queens, the Bronx, Manhattan, Staten Island, and Nassau County. Because dialysis schedules are fixed and recurring, we can set up a standing weekly schedule so you do not need to book each time. Call (718) 232-2777 to discuss your parent's dialysis schedule.
Yes. Chemo sessions run long, and patients often feel exhausted or unwell by the time treatment is done. Our home health aide goes with your loved one to the oncology center, stays through the session, and brings them home safely when it is over. Because chemo runs on a fixed schedule, we set up a standing arrangement so your family does not have to call and book every week. We cover all five NYC boroughs and Nassau County. Call (718) 232-2777 and we will work around your loved one's treatment calendar.
Both services work in NYC, but there are real differences. ProLife matches caregivers by language: Russian, Ukrainian, Georgian, Chinese, Spanish, and 8 more. Our home health aide goes inside the examination room and stays through the whole visit, taking notes and helping your loved one communicate with the doctor. VNS is a large organization; ProLife is a smaller agency where you talk to the same people every time. Every caregiver we send is trained under Anna Klyauzova, MSN, RN, MPA, our co-founder and Registered Nurse. If any of that matters to your family, call (718) 232-2777 and we can talk through what you need.
Medical transportation moves a patient from one location to another. The driver drops the patient off and leaves. A medical escort is a trained caregiver who accompanies the patient the entire time: from pickup at home, through the appointment itself, and back home. The escort stays in the room with the doctor, helps communicate, takes notes on the medical instructions, and makes sure the patient gets home safely. Transportation is a vehicle service. Medical escort is a person who advocates for your loved one from door to door. ProLife Home Care provides both the transport coordination and the accompanying caregiver in a single service. If your loved one also needs ongoing care at home between appointments, see our private home care services.
Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. Speaking the patient's language at the doctor is not just a convenience. When a patient cannot communicate clearly, they may leave without understanding the diagnosis, the medication instructions, or what to watch for at home. Our caregivers serve as a real communication bridge between the patient and the medical team, which matters most for elderly immigrants who are most comfortable in their native language.
Also From ProLife Home Care

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Home Health Aide (HHA)

A trained HHA helps with bathing, dressing, meals, medication reminders, and light housekeeping. Medicaid accepted. Available daily or around the clock.

Learn about HHA services

Private Home Care

No Medicaid required. Private-pay care for families who want flexible scheduling and a dedicated caregiver. No waitlist, no paperwork delays.

Learn about private care

Alzheimer's and Dementia Care

Specialized caregivers trained in memory care. Safe daily routines, wandering prevention, and family communication. In-home, in Brooklyn, Queens, and across NYC.

Learn about memory care

Need a medical escort in NYC?

Call us today. We arrange everything within 24 hours.

Call (718) 232-2777 Request Callback
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