Site map

Home care services

What we do at home. Medicaid covers most of this list; the private rate is published on each page.

• All services compared Seven licensed services side by side, with who pays for each
• Home Health Aide (HHA) Washing, dressing, meals, plus health-related tasks under a nurse
• Personal Care Aide (PCA) Daily living without clinical tasks. In New York City also called a home attendant
• Live-in care A caregiver lives in the home and sleeps there
• Alzheimer's and dementia care Memory-trained caregivers, at no surcharge
• Nursing at home Wound care, injections, IV and catheters by an RN or LPN
• Post-surgery care The weeks between the discharge sheet and the follow-up appointment
• Medical escort Someone goes to the appointment, listens, and reports back
• Private pay home care For families who do not qualify for Medicaid or cannot wait for it

Therapy at home

All three need a physician order. Prices differ by borough because travel time across the city does.

• All three therapies compared Which one was ordered, and who pays for it
• Physical therapy Walking, balance, stairs and transfers after surgery, a fall or a stroke
• Occupational therapy Dressing, cooking, bathing, and adapting the apartment itself
• Speech therapy Speaking and understanding, and swallowing, which families rarely mention

About the agency

• About ProLife Home Care Who runs the agency, how long we have been licensed, and how we hire
• Questions and answers What families ask before they call, including what it costs
• Contact and offices Brooklyn and Flushing addresses, phone, fax and hours
• HHA and PCA jobs Open caregiver positions and what we pay
• Blog Articles about home care in New York

Legal and patient rights

These are the documents a licensed home care agency in New York is required to publish. All of them are written to be read, not to be scrolled past.

• Patient Bill of Rights The twelve rights every client has under 10 NYCRR 766.1
• Notice of Nondiscrimination Section 1557, and how to file a grievance
• Language Assistance Free interpreters, with the notice published in fifteen languages
• Accessibility What we have done for this site, and what is still unfinished
• Notice of Privacy Practices How health information is used and shared, under HIPAA
• Privacy Policy What this website collects, and what the cookies do
• Terms of Use The rules for using this site, and what it is not

Other languages

Our main pages are also written in Russian, Spanish, Chinese and Georgian. Our coordinators and caregivers speak 13 languages between them, and an interpreter for any other language is free — see Language Assistance.