Medical Escort NYC

No one to take them
to the doctor?

Professional Medical Escort Service in NYC

We send a trained caregiver who picks up your loved one at home, stays through the entire appointment, helps communicate with the doctor, takes notes on what was said, and brings them home safely.

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Private Pay
All 5 Boroughs + Nassau
13 Languages
Nurse-Supervised

Request a Medical Escort

We will call you back the same day.

Request received!

One of our coordinators will call you back the same day to arrange the escort.

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Private pay. Same-day response.

What's Included

More than a ride. Someone who actually stays.

Medical escort is a professional medical escort service in which a trained caregiver goes with your loved one to their appointment in New York City, stays the whole time, helps talk to the doctor, and brings them home. Regular medical transportation drops them at the door and leaves. Our medical escort services cover doctor visits, post-surgery follow-ups, specialist appointments, and routine checkups for seniors and adults who need support.

Most services stop at the entrance. Ours doesn't. Our caregiver stays through the visit, helps ask questions, and makes sure the doctor's instructions are clear before heading home.

Step 1

Pickup at home

Caregiver arrives at your loved one's door on time and ready to help from the moment they leave home.

Step 2

Safe transport

Specialized accessible vehicle or Uber, chosen based on your loved one's mobility and the distance to the appointment.

Step 3

Stays at the appointment

Does not wait in the hallway. Our caregiver stays in the examination room to listen, ask questions, and advocate.

Step 4

Helps communicate with the doctor

Translates if needed, writes down what the doctor said, and makes sure your loved one understands the next steps.

Step 5

Home safe

Returned home and settled in. We call your family to confirm everything went well and share the doctor's notes.

Who Needs a Medical Escort

Four situations families call us about every week

Whether it's a language barrier, a long distance, a surgery follow-up, or a procedure that requires anesthesia, our caregivers handle it.

After Surgery

"Doctor said no driving for 6 weeks."

Post-surgery patients need someone at every follow-up visit. Not just to get there, but to understand what the doctor says about recovery, medications, and what to watch for.

No Family Nearby

"My parent lives alone in Brooklyn. I'm in New Jersey."

Adult children in the suburbs or out of state call us when they can't be there. We become the person at the appointment so they don't have to choose between work and their parent's care.

Language Barrier

"She speaks Russian. The doctor speaks English."

Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. At the doctor, this changes everything. The patient can explain what hurts and understands what to do next.

Post-Op & Procedures

"They said I need a responsible adult to take me home."

Colonoscopy, endoscopy, and other procedures requiring anesthesia all require a licensed escort. Doctors will not release a patient without one. We are that person.

How It Works

Book a medical escort in 3 steps

We handle everything. You just tell us the appointment date and time.

1

Call us with the appointment details

Tell us the date, time, address, and any special needs. That is all we need to get started. Call (718) 232-2777 or fill out the form above.

We respond the same day

2

We assign and confirm your caregiver

We match a trained caregiver who speaks the right language and confirm the appointment with your family. Transport is arranged. You get a confirmation call.

You get a confirmation call

They come home safe. You hear from us.

After the appointment, the caregiver brings your loved one home and settles them in. We call your family to confirm everything went well and share the doctor's notes.

Peace of mind, start to finish

Call (718) 232-2777
Why ProLife

What makes our medical escort different

Most escort services drop off and pick up. We do something different -- and it matters.

We stay through the visit

Our HHA stays in the room, listens to the doctor, and makes sure your loved one understands what was said -- and what to do next.

We speak their language

13 languages including Russian, Ukrainian, Georgian, Spanish, and Chinese. The caregiver becomes a real advocate between your loved one and the doctor.

Nurse-supervised

Every HHA at ProLife Home Care is trained and supervised by Anna Klyauzova, RN, our Registered Nurse and co-founder. You are sending someone who is accountable to a nurse.

Call (718) 232-2777 ♥

Private Pay · Same-day response · All 5 boroughs + Nassau

Service Areas

Medical escort across New York City and Nassau County

ProLife Home Care provides medical escort services throughout all five boroughs and Nassau County. Whether the appointment is in Manhattan, a specialist in Forest Hills, a dialysis center in Nassau, or an endoscopy clinic in Bay Ridge, we cover the route.

We regularly escort clients from Brighton Beach, Sheepshead Bay, and Bensonhurst in Brooklyn; Forest Hills, Flushing, and Jamaica in Queens; and communities throughout the Bronx and Staten Island. For Manhattan appointments, we handle transport from all outer boroughs. Nassau County routes, including Great Neck and Long Island Jewish Hospital, are also fully covered.

Brooklyn Queens Manhattan Bronx Staten Island Nassau County
FAQ

Common questions about medical escort

Yes. Hospitals and endoscopy centers in New York require that a responsible adult escort the patient home after any procedure involving anesthesia or sedation. A taxi or Uber does not meet this requirement. Our trained HHA accompanies the patient, stays through the procedure, and brings them home safely. We serve all five NYC boroughs and Nassau County.
Most surgeons and surgical centers require a responsible adult escort for the day of surgery and for follow-up visits while the patient is still recovering. Our post-op escort service covers pickup at home, transportation, waiting during the appointment, and safe return. The caregiver also takes notes on the doctor's instructions so nothing is forgotten.
Medical escort is a private-pay service and is not covered by Medicaid or Medicare. Pricing depends on the appointment location, distance, and duration, with no hidden fees. We work with families across all five NYC boroughs and Nassau County and can discuss flexible scheduling for recurring appointments such as dialysis or chemotherapy. Call (718) 232-2777 for a quote specific to your situation.
Yes. Our HHA does not wait in the lobby. With the patient's permission, the caregiver stays in the examination room throughout the visit, listens to what the doctor says, takes notes on instructions, and asks clarifying questions when needed. After the appointment, the notes are shared with family members who could not attend. This is especially valuable when the patient has a language barrier, memory issues, or anxiety in medical settings.
We select the most appropriate transportation based on the client's mobility and the appointment location. For clients who use wheelchairs or walkers, we arrange accessible transport. For ambulatory clients, we typically arrange an Uber or car service. In all cases, the caregiver accompanies the patient in the vehicle and coordinates pickup times to account for traffic and check-in, so your loved one arrives on time.
We recommend booking as soon as you have the appointment date, ideally at least 48 to 72 hours in advance. This gives us time to assign the right caregiver, confirm the appointment details, and arrange transport. For recurring appointments such as dialysis, chemotherapy, or weekly follow-ups, we can set up a standing schedule. We do accommodate shorter-notice requests when availability allows. Call (718) 232-2777 and we will do our best to arrange care.
ProLife Home Care provides medical escort services throughout Brooklyn, Queens, Manhattan, the Bronx, and Staten Island, as well as Nassau County. We regularly serve clients from Brighton Beach, Sheepshead Bay, and Borough Park in Brooklyn; Forest Hills, Flushing, and Jamaica in Queens; and communities throughout the Bronx and Staten Island. Nassau County routes, including Great Neck and Long Island Jewish Medical Center, are fully covered. Call (718) 232-2777 if you are unsure whether we serve your area.
Our caregivers speak Russian, Spanish, Ukrainian, Chinese, Georgian, Bengali, Korean, Arabic, Haitian Creole, Urdu, Polish, and French. Speaking the patient's language at the doctor is not just a convenience. When a patient cannot communicate clearly, they may leave without understanding the diagnosis, the medication instructions, or what to watch for at home. Our caregivers serve as a real communication bridge between the patient and the medical team, which matters most for elderly immigrants who are most comfortable in their native language.

Need a medical escort in NYC?

Call us today. We arrange everything, same day.

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