Costs and Paying for Care

Adult Diapers and Incontinence Supplies in New York: What Medicare and Medicaid Cover

Original Medicare does not cover adult diapers or underpads, though it can cover catheter and ostomy supplies. New York Medicaid covers diapers, liners and underpads with a practitioner's order, up to 250…

Bright bathroom counter with a folded white towel and a vase of white flowers

Short answer

Original Medicare does not cover adult diapers or underpads, though it can cover catheter and ostomy supplies. New York Medicaid covers diapers, liners and underpads with a practitioner's order, up to 250 a month.

In this article
  1. Does Medicare cover adult diapers, underpads or catheters?
  2. Does New York Medicaid cover incontinence supplies?
  3. Are adult diapers for men different?
  4. What makes an adult diaper meet New York Medicaid standards?
  5. Who provides the supplies: fee-for-service, managed care or MLTC?
  6. How do you get incontinence supplies in New York?
  7. What if the request is denied or the quantity is cut?
  8. What other help is available in New York?
  9. Are incontinence supplies tax deductible?
  10. How do you protect skin and stay safe with incontinence products?
  11. What can a home care aide help with?
  12. Where to start with programs: advice from our nurse director
  13. Frequently asked questions
  14. Does Medicare cover adult diapers?
  15. Does Medicaid pay for adult diapers in New York?
  16. How many adult diapers does New York Medicaid cover per month?
  17. Do I need a prescription for incontinence supplies in New York?
  18. Does Medicare cover catheters and ostomy supplies?
  19. Are adult diapers tax deductible?
  20. What can I do if my MLTC plan denies incontinence supplies?

Original Medicare does not pay for adult diapers or other incontinence supplies. Medicare.gov says you pay 100% of the cost. New York Medicaid does cover diapers, liners and underpads for urinary or fecal incontinence when a practitioner documents the need, with a limit of 250 disposable diapers or liners per 30 days under the state’s manual effective 1 July 2026. Medicare does cover some catheter and ostomy supplies, but only under specific conditions.

Does Medicare cover adult diapers, underpads or catheters?

Not diapers or pads, but yes for some catheter and ostomy supplies. Medicare.gov states that Original Medicare does not cover incontinence supplies or adult diapers. The reason is in the CMS policy article for urological supplies, which lists diapers, underpads and skin care creams as non-covered because they are not prosthetic devices. Urinary catheters and ostomy bags, by contrast, fall under the prosthetic device benefit in Part B.

Item Original Medicare Condition
Adult briefs and diapers Not covered You pay 100%
Disposable or reusable underpads Not covered Listed as non-covered in CMS policy
Barrier creams and skin care products Not covered Same CMS policy article
Indwelling (Foley) catheters Covered if criteria are met Permanent urinary incontinence or retention; one catheter per month for routine changes, more with documented need
Intermittent catheters Covered if criteria are met The patient or caregiver can perform the procedure; up to 200 per month
Male external (condom-type) catheters and female external collection devices Covered if criteria are met Permanent urinary incontinence, as an alternative to an indwelling catheter; not alongside one
Ostomy supplies Covered by Part B After colostomy, ileostomy or urinary ostomy surgery; the amount your provider says you need

Sources: Medicare.gov, CMS LCD L33803 (revised 1 April 2026) and the CMS policy article A52521.

“Permanent” has a practical meaning. CMS says it does not require proof that the condition can never improve. If the medical record and the treating practitioner’s judgment show a condition of long and indefinite duration, the test is met. Catheter supplies for a chronic urinary tract infection without permanent incontinence or retention are not covered.

When an item is covered, you pay 20% of the Medicare-approved amount after the Part B deductible, and the supplier must participate in Medicare. Some Medicare Advantage plans offer extra benefits, so Medicare.gov suggests calling your plan. Our catheter care guide covers the care itself. For free counseling, HIICAP is at 1-800-701-0501.

Does New York Medicaid cover incontinence supplies?

Yes. The New York State Medical Supplies coverage manual (effective 1 July 2026) says diapers, liners and underpads are covered for urinary and/or fecal incontinence when the medical need is documented by the ordering practitioner and kept in the member’s record. The order must carry a specific diagnosis code, and claims without an appropriate one are denied.

A notice posted on eMedNY on 5 June 2026 revised the rules. They took effect on 1 July 2026 for Medicaid fee-for-service and on 1 October 2026 for Managed Long Term Care (MLTC) plans, applying to new authorizations and prior approval requests started on or after those dates. The underpad limit fell from 300 to 150.

Item Limit per 30 days
Disposable diapers and/or liners, combined Up to 250 (up to eight changes a day)
Reusable diapers Up to five
Disposable underpads Up to 150
Reusable underpads Two for the bed and two for chairs
Intermittent urinary catheters, any combination Up to 200
More than the limit Case-by-case prior approval with clinical documentation of a condition causing increased urine or stool output

Reusable and disposable items of the same type cannot be billed in the same 30 days. Medicaid does not cover diapers for children under three, or menstrual pads.

Are adult diapers for men different?

For coverage, not really. The Medicaid manual lists briefs by size (small to extra-large, plus a size above extra-large) and liners separately, not by sex. The dispenser must keep waist or hip measurements and weight to justify the size supplied.

Men do have one extra option to ask a clinician about. MedlinePlus describes the condom catheter, worn over the penis and connected to a collection bag. Medicare covers external catheters only under the conditions in the first table, and the Medicaid manual lists them as separate items from briefs.

What makes an adult diaper meet New York Medicaid standards?

We do not rank or recommend brands. What the state does publish is a floor: every adult and youth product that Medicaid pays for must meet minimum specifications, backed by independent lab testing kept by the dispenser:

  • no plastic (non-breathable) backing
  • rewet rate under 2.0 g
  • rate of acquisition under 60 seconds
  • retention capacity over 250 g
  • breathable zones above 100 cubic feet per minute
  • a closure that allows repeated fastening and unfastening, if the product has closures

The right absorbency and fit depend on the person, so ask the prescriber. MedlinePlus notes that sanitary pads are not made to absorb urine and work less well for it.

Who provides the supplies: fee-for-service, managed care or MLTC?

It depends on the kind of Medicaid the person has. The manual explains the split, and the Department of Health’s MLTC page describes the long-term care plans.

Type of Medicaid How supplies are obtained
Fee-for-service Medicaid An enrolled DME or pharmacy provider bills Medicaid directly. The choice of provider rests with the member.
Mainstream managed care, HARP, HIV SNP Since 1 April 2023, supplies go through NYRx or enrolled DME providers billed directly to Medicaid, not through the plan.
MLTC, Medicaid Advantage Plus, PACE The plan arranges and pays. The Department’s model member handbook lists medical supplies among covered services, to be obtained from network providers, sometimes with a doctor’s order.

If the person has both Medicare and Medicaid, the DME policy manual says Medicaid is the payer of last resort. For something Medicare covers, such as catheters, Medicare is billed first. See Medicare versus Medicaid and PACE versus MLTC.

How do you get incontinence supplies in New York?

The process starts with a conversation with the person’s doctor, not a supplier. The National Institute on Aging notes that incontinence can have causes such as infection or constipation, and that it can often be stopped or controlled.

Smiling older woman in an apron sitting at a kitchen table

  1. Ask the practitioner for an order. A practitioner here means a physician, dentist, podiatrist, physician assistant, nurse practitioner, midwife or optometrist. The state calls the order a fiscal order.
  2. Make sure it is complete. It needs the diagnosis code, quantity, frequency and refills, and the record should explain the medical reason.
  3. Find the right channel. Check which type of Medicaid applies (table above). MLTC members should call the plan or care manager first to find an in-network dispenser.
  4. Expect measurements. The dispenser records waist or hip size and weight and confirms Medicaid eligibility.
  5. Watch the dates. An order cannot be filled more than 365 days after it was written, and prior approvals last six months.
  6. Ask early if the quantity is too low. Needing more than the limit takes documentation from the practitioner.

For other items, see our guide to medical equipment in New York.

What if the request is denied or the quantity is cut?

If you are in an MLTC plan, the Department of Health’s model member handbook (the October 2022 version) lays out the path. Your own plan’s notice has the exact dates, so use it first.

  1. Appeal to the plan. You have 60 days from the date of the notice, by phone or in writing. If a service you already receive is being reduced or stopped, ask within 10 days to keep it going during the appeal.
  2. Wait for the decision. A standard appeal is decided within 30 days. A fast track appeal, if delay could seriously harm health, is decided within 72 hours.
  3. Request a State Fair Hearing. If the plan upholds its decision, you have 120 calendar days from the final notice. The Office of Temporary and Disability Assistance takes requests at 1-800-342-3334.
  4. Consider an external appeal. If the reason was medical necessity, the notice explains how to ask the state for one, within four months.

For fee-for-service coverage questions, the manual points to the Bureau of Medical Review at 1-800-342-3005. If you hit a wall with Medicare on catheters, HIICAP can help. An elder law attorney can advise on your specific case.

What other help is available in New York?

  • NY Connects (1-800-342-9871) is the number the state lists for questions about aging programs, along with your local Area Agency on Aging.
  • NYC Aging answers questions at 212-244-6469 or 311.
  • EISEP serves people 60 and older who are not eligible for the same services under Medicaid. Its ancillary services may include home repairs, assistive devices or personal items, so ask whether supplies are possible where you live.
  • See our guides to financial help for seniors in NYC and what Medicaid covers for home care.

Are incontinence supplies tax deductible?

Sometimes. IRS Publication 502 (2025 edition) says you can’t include diapers or diaper services as medical expenses unless they are needed to relieve the effects of a particular disease. Medical expenses are deducted on Schedule A, and only the part above 7.5% of adjusted gross income counts. A tax professional can say whether it applies to you.

How do you protect skin and stay safe with incontinence products?

Skin can break down when it stays in contact with urine for a long time, according to MedlinePlus. Its steps: remove soaked pads right away, remove wet clothing and linen, clean and dry the skin thoroughly, and consider a skin barrier cream or lotion. NIA suggests a protective ointment around the rectum, vagina or penis for people with incontinence. Ask the clinician which product to use.

Stack of clean white folded bed linens on a light surface

Tell the doctor about:

  • skin redness (harder to see on darker skin), warm areas, spongy or hard skin, or a sore, per MedlinePlus. Call the provider right away if a sore or redness lasts more than a few days or turns painful, warm or starts to drain pus.
  • burning when urinating, frequent urges, lower abdominal pain, or cloudy, bloody or strong-smelling urine, which NIDDK lists as bladder infection symptoms.
  • fever, chills, nausea or pain in the back, side or groin, which can mean the infection reached the kidneys. In older people, MedlinePlus says mental changes or confusion are often the only signs of a UTI.

For people with Alzheimer’s, NIA suggests regular bathroom breaks, clear hallways and a lit bathroom, and underwear that is easy to take on and off. See our guides to pressure sores at home, bed sore prevention and dementia care at home.

What can a home care aide help with?

Our service pages describe personal care aides and home health aides helping with toileting, turning and positioning in bed, bathing and dressing. Our nurse services page lists catheter and ostomy care. Medicare does not pay for ongoing custodial help, as our personal care page explains.

Where to start with programs: advice from our nurse director

Anna Klyauzova, RN, MSN, MPA, Director of Patient Services at ProLife Home Care, on what she sees in practice:

If you don’t know what you qualify for, start with what is on the table: insurance, income, benefits already received and the person’s care needs. You don’t have to fill out a dozen applications this week. First find out which programs fit. NYC Aging, NY Connects and Medicaid specialists are good places to ask, and hospital Medical Social Services can help in tricky situations.

We are a licensed home care agency in Brooklyn and Queens, licence #2572L001, New York State Department of Health. We help families understand their home care options and send them to the right specialist for the rest. Call (718) 232-2777 or use our contact page.

Rules change. Everything above was checked on 14 October 2026 against medicare.gov, cms.gov, emedny.org, health.ny.gov, irs.gov, nia.nih.gov, niddk.nih.gov and medlineplus.gov. Confirm your situation with the person’s doctor, their plan or HIICAP. This page is general information, not medical, tax or legal advice.

Frequently asked questions

Does Medicare cover adult diapers?

No. Medicare.gov says Original Medicare does not cover incontinence supplies or adult diapers and that you pay 100%. Some Medicare Advantage plans offer extra benefits, so call the plan to ask.

Does Medicaid pay for adult diapers in New York?

Yes. New York Medicaid covers diapers, liners and underpads for urinary or fecal incontinence when the ordering practitioner documents the medical need and the order includes a diagnosis code.

How many adult diapers does New York Medicaid cover per month?

Up to 250 disposable diapers and/or liners per 30 days, which allows up to eight changes a day, and up to 150 disposable underpads. More is possible through prior approval with clinical documentation.

Do I need a prescription for incontinence supplies in New York?

For Medicaid, you need a signed fiscal order from a practitioner such as a physician, nurse practitioner or physician assistant. It must include a specific diagnosis code, and the order cannot be filled more than 365 days after it was written.

Does Medicare cover catheters and ostomy supplies?

Often, yes. Part B covers urinary catheters for permanent urinary incontinence or retention, and ostomy supplies after ostomy surgery. You pay 20% after the deductible, and the supplier must participate in Medicare.

Are adult diapers tax deductible?

Possibly. IRS Publication 502 says diapers do not count as medical expenses unless needed to relieve the effects of a particular disease. Only medical expenses above 7.5% of adjusted gross income are deductible, and only if you itemize.

What can I do if my MLTC plan denies incontinence supplies?

File a plan appeal within 60 days of the notice. If the plan upholds its decision, you may request a State Fair Hearing within 120 calendar days. Your plan’s notice explains your rights and deadlines.

Questions answered in this article

Does Medicare cover adult diapers, underpads or catheters?
Not diapers or pads, but yes for some catheter and ostomy supplies. Medicare.gov states that Original Medicare does not cover incontinence supplies or adult diapers. The reason is in the CMS policy article for urological supplies, which lists diapers, underpads and skin care creams as…

Read the full answer ↓

Does New York Medicaid cover incontinence supplies?
Yes. The New York State Medical Supplies coverage manual (effective 1 July 2026) says diapers, liners and underpads are covered for urinary and/or fecal incontinence when the medical need is documented by the ordering practitioner and kept in the member’s record. The order must carry…

Read the full answer ↓

Are adult diapers for men different?
For coverage, not really. The Medicaid manual lists briefs by size (small to extra-large, plus a size above extra-large) and liners separately, not by sex. The dispenser must keep waist or hip measurements and weight to justify the size supplied. Men do have one extra…

Read the full answer ↓

What makes an adult diaper meet New York Medicaid standards?
We do not rank or recommend brands. What the state does publish is a floor: every adult and youth product that Medicaid pays for must meet minimum specifications, backed by independent lab testing kept by the dispenser: no plastic (non-breathable) backing rewet rate under 2.0…

Read the full answer ↓

Who provides the supplies: fee-for-service, managed care or MLTC?
It depends on the kind of Medicaid the person has. The manual explains the split, and the Department of Health’s MLTC page describes the long-term care plans. Type of Medicaid How supplies are obtained Fee-for-service Medicaid An enrolled DME or pharmacy provider bills Medicaid directly.…

Read the full answer ↓

How do you get incontinence supplies in New York?
The process starts with a conversation with the person’s doctor, not a supplier. The National Institute on Aging notes that incontinence can have causes such as infection or constipation, and that it can often be stopped or controlled. Ask the practitioner for an order. A…

Read the full answer ↓

What if the request is denied or the quantity is cut?
If you are in an MLTC plan, the Department of Health’s model member handbook (the October 2022 version) lays out the path. Your own plan’s notice has the exact dates, so use it first. Appeal to the plan. You have 60 days from the date…

Read the full answer ↓

What other help is available in New York?
NY Connects (1-800-342-9871) is the number the state lists for questions about aging programs, along with your local Area Agency on Aging. NYC Aging answers questions at 212-244-6469 or 311. EISEP serves people 60 and older who are not eligible for the same services under…

Read the full answer ↓

Are incontinence supplies tax deductible?
Sometimes. IRS Publication 502 (2025 edition) says you can’t include diapers or diaper services as medical expenses unless they are needed to relieve the effects of a particular disease. Medical expenses are deducted on Schedule A, and only the part above 7.5% of adjusted gross…

Read the full answer ↓

How do you protect skin and stay safe with incontinence products?
Skin can break down when it stays in contact with urine for a long time, according to MedlinePlus. Its steps: remove soaked pads right away, remove wet clothing and linen, clean and dry the skin thoroughly, and consider a skin barrier cream or lotion. NIA…

Read the full answer ↓

Anna Klyauzova, registered nurse and Director of Patient Services at ProLife Home Care

Anna Klyauzova, RN, MSN, MPA

Director of Patient Services · Co-founder
14 years in clinical nursing9 years in home careMS, Nursing AdministrationMPA

She has nursed since 2011, at Jacobi Medical Center and then at Mount Sinai, where she ran an operating room team before co-founding ProLife Home Care in 2017. Her profile is public on LinkedIn, and the agency licence is public on NYS Health Profiles.

Last updated .